This week our guest is Patrick Cullen, SVP of Engineering at Carrot Fertility – not only an IT expert but a three-time Ironman Triathlon accomplisher! College was also a bit of an obstacle course, as Pat chose to study computer science and business administration, which is not easy to combine when you’re still very young and a member of the track and field team. However, that’s where Cullen learned how to work as a team – how to take responsibility and delegate it to others.
Pat’s Journey: Balancing Innovation and Scalability
After Pat’s studies, he quickly worked his way up from Help Desk to chief software engineer at CommerceHub, keeping his love of sports in mind and founding Hoopdog. This startup organized amateur basketball tournaments.
Working at Carrot Fertility is, first and foremost, about the satisfaction of giving hope and helping families who can’t have children. That in itself is a good motivation. Then, by improving the quality of the product, Pat builds iterations based on user feedback – some teams focus on innovation, and some reinforce what we’ve already done. So 60% is scalability and risk reduction, and 40% is innovation.
“It’s an art, but it’s so complex that I feel like when science has so many variables, then we just call it art.”
Analytics numbers should guide you at any stage of product creation but be prepared that not everything can be confirmed by numbers at once – letting go of the right things at the right time. The perfect product is the enemy of a good product – don’t hesitate to “let out the door” something that doesn’t seem to meet your criteria.
Solving Complex Problems and Advancing Healthcare Ecosystems
“There’s something fun to solve whether it’s more like the market fit or architecturally complex; I love all problems like I love all my children equally.”
What does Carrot plan to do next? Investing in the modularity to ensure ease of adoption for companies and health plans; continuing to invest in our data platform to increase visibility in outcomes of journeys; investing in various fertility journeys for improved engagement.
“I am a solver at heart, so I love hearing about a gnarly problem that I can roll my sleeves up and get involved with.”
Shape Product Understanding and Success
Every experience of your career and your journey is something that you can build on and learn from, so always embrace where you are and live in the present because it will help influence your future in terms of product understanding the life cycle and phases of your products and what their place is in that and invest accordingly, whether it’s early innovation or something that you need to start mastering.
The APP Solutions launched a podcast, CareMinds, where you can hear from respected experts in healthcare and Health Tech.
Who is a successful product manager in the healthcare domain? Which skills and qualities are crucial? How important is this role in moving a successful business to new achievements? Responsibilities and KPIs?
Please find out about all this and more in our podcast. Stay tuned for updates and subscribe to channels –